Privacy Policy

Last updated: August 13, 2026

This Privacy Policy describes how Loosey Goosey LLC ("Loosey Goosey," "we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our website at www.looseygoosey.com (the "Site"), purchase our products, communicate with us, participate in our text messaging program, or otherwise interact with our services (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means any individual who uses or interacts with the Services, including customers, website visitors, and individuals who communicate with us.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, service providers, legal requirements, or for other operational or regulatory reasons.

When we update this Privacy Policy, we will post the revised version on the Site and update the "Last updated" date above. We may also take additional steps to notify you where required by applicable law.

How We Collect and Use Your Personal Information

The personal information we collect depends on how you interact with us and the Services.

We may collect personal information directly from you, automatically through your use of the Services, and from third parties that provide services to us.

In addition to the specific uses described below, we may use personal information to:

• Provide, operate, maintain, and improve the Services;

• Process and fulfill purchases and transactions;

• Communicate with you;

• Provide customer support;

• Personalize your shopping experience;

• Send marketing and promotional communications where permitted;

• Detect and prevent fraud, misuse, or unlawful activity;

• Comply with legal and regulatory obligations;

• Enforce our Terms of Service and other policies; and

• Protect our rights and the rights of our customers, users, and others.

Personal Information We Collect

Information You Provide Directly to Us

Personal information you provide directly to us may include:

• Contact information, including your name, email address, mailing address, shipping address, billing address, and telephone number.

• Order and transaction information, including the products you purchase, order history, billing and shipping information, payment confirmation, returns, refunds, and transaction details.

• Account information, including usernames, passwords, account preferences, and other information used to maintain or secure your account.

• Shopping information, including products you view, add to your cart, save, purchase, review, or otherwise interact with.

• Loyalty and promotional information, including rewards, referrals, discounts, gift cards, promotional participation, and related account activity.

• Customer support information, including information you provide when contacting us by email, SMS, website forms, social media, or other communication channels.

• Marketing preferences, including whether you have opted in to or opted out of email or SMS marketing.

• Messaging and interaction information, including text message responses, communications with our conversational shopping services, product preferences, shopping questions, cart activity, and other information you choose to provide during a conversation with us.

You may choose not to provide certain information. However, doing so may prevent you from accessing or using certain features of the Services.

SMS, MMS, and Text Messaging Program

By providing your mobile phone number and opting into the Loosey Goosey texting program, you consent to receive text messages from Loosey Goosey for promotional and marketing purposes in accordance with the consent you provide.

Our messaging program may include promotional messages, product announcements, special offers, cart or checkout reminders, personalized product recommendations, customer service communications, conversational shopping experiences, and opportunities to purchase products through text messaging.

We may use third-party service providers, including OneText, Inc., telecommunications providers, aggregators, payment providers, and other vendors to operate and support our text messaging program.

These providers may process information necessary to provide the messaging services, including your mobile phone number, name, email address, order history, shopping activity, cart information, product preferences, message interactions, shipping or billing information, and other information required to provide the Services you request.

Where text-to-buy or similar functionality is available, third-party service providers may facilitate purchases initiated through text message and may process, tokenize, transmit, or store payment credentials or transaction information in accordance with their own applicable terms and privacy practices.

Consent to receive promotional or marketing text messages is not a condition of purchasing any goods or services from Loosey Goosey.

Message frequency may vary. Standard message and data rates may apply, and you are responsible for any charges imposed by your mobile carrier.

You may opt out of marketing text messages at any time by replying STOP to any message. After opting out, you may receive a final message confirming your opt-out. You will not receive additional marketing text messages unless you subsequently choose to opt back in.

For assistance with our text messaging program, reply HELP to any message or contact us at support@looseygoosey.com.

Mobile Information and SMS Consent

All categories of disclosure described in this Privacy Policy exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose such information to telecommunications providers, aggregators, messaging platforms, payment providers, and other service providers solely as necessary to operate, administer, support, and provide our text messaging program and related Services.

Information We Collect Automatically

We may automatically collect information about your interaction with the Services ("Usage Data").

We and our service providers may use cookies, pixels, web beacons, software development kits, APIs, local storage technologies, and similar technologies ("Cookies") to collect this information.

Usage Data may include:

• Device type;

• Browser type;

• Operating system;

• IP address;

• Network information;

• General geographic location derived from an IP address;

• Pages or products viewed;

• Links clicked;

• Referring pages;

• Date and time of visits;

• Shopping and browsing activity;

• Cart and checkout activity; and

• Other information about how you interact with the Site and Services.

Information We Obtain From Third Parties

We may obtain personal information from third parties that assist us in operating our business and providing the Services.

These third parties may include:

• E-commerce platforms, including Shopify;

• SMS and messaging providers, including OneText;

• Payment processors and payment technology providers;

• Shipping and fulfillment providers;

• Analytics providers;

• Advertising and marketing platforms;

• Customer support providers;

• Fraud prevention and security providers; and

• Other vendors and service providers working on our behalf.

For example, our payment processors may collect payment card or banking information, billing addresses, and related information necessary to process payments.

When you visit the Site, open or click an email or text message, interact with an advertisement, abandon a cart or checkout, or otherwise interact with our Services, we or our service providers may receive information relating to those interactions.

Information we obtain from third parties will be handled in accordance with this Privacy Policy, subject to applicable law.

How We Use Your Personal Information

Providing Products and Services

We may use personal information to:

• Process payments;

• Fulfill orders;

• Arrange shipping and delivery;

• Process returns, exchanges, or refunds;

• Create and manage customer accounts;

• Send communications regarding purchases or transactions;

• Provide customer support;

• Facilitate purchases made through the Site or through text-to-buy functionality;

• Maintain shopping carts and checkout information;

• Provide product recommendations;

• Operate loyalty, referral, or promotional programs; and

• Provide other features and functionality associated with the Services.

We may also enable Shopify or other service providers to connect your account or activity with other services that you choose to use. Their processing of information is subject to their respective privacy policies.

Marketing, Advertising, and Personalization

Where permitted by applicable law, we may use personal information to market and advertise our products and Services.

This may include:

• Email marketing;

• SMS or MMS marketing;

• Promotional offers;

• Personalized product recommendations;

• Cart, browse, and checkout recovery communications;

• Conversational shopping assistance;

• Text-to-buy offers;

• Product announcements;

• Customer segmentation;

• Advertising on our Site or other websites and platforms; and

• Measuring the effectiveness of marketing campaigns.

Where consent is required by law, we will obtain the appropriate consent before sending marketing communications.

Communications and Customer Service

We may use personal information to:

• Respond to questions or requests;

• Provide customer support;

• Communicate about orders or accounts;

• Respond to SMS messages;

• Assist with product selection or purchasing;

• Resolve complaints or disputes; and

• Improve our customer experience and Services.

Security and Fraud Prevention

We may use personal information to detect, investigate, prevent, or respond to suspected fraud, unlawful conduct, security incidents, abuse, or malicious activity.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials.

If you believe your account or information has been compromised, please contact us promptly.

Legal and Compliance Purposes

We may use personal information as necessary to:

• Comply with applicable laws, regulations, court orders, subpoenas, or governmental requests;

• Maintain legally required records;

• Enforce our agreements and policies;

• Establish, exercise, or defend legal claims; and

• Protect our business, customers, employees, property, or rights.

Cookies and Tracking Technologies

Like many websites, we use Cookies and similar technologies to operate and improve the Site and Services.

Cookies may help us:

• Remember your actions and preferences;

• Maintain your shopping cart;

• Authenticate users;

• Understand how visitors interact with the Site;

• Analyze website performance;

• Personalize content;

• Measure advertising effectiveness; and

• Deliver or improve marketing and advertising.

We may permit service providers and advertising partners to use Cookies or similar technologies on the Site in accordance with applicable law.

Most browsers accept Cookies automatically, but you may be able to remove or reject Cookies through your browser settings. Blocking Cookies may affect certain features or functionality of the Site.

Global Privacy Control and Do Not Track

Our Site may recognize the Global Privacy Control ("GPC") signal where required by applicable law.

If we receive a legally recognized GPC signal, we will treat it as a request to opt out of applicable sharing or targeted advertising for the browser or device sending the signal and, where technically feasible, for an associated account.

Other than legally recognized preference signals such as GPC where applicable, we do not currently respond to browser-based "Do Not Track" signals.

How We Disclose Personal Information

We may disclose personal information in circumstances including the following:

Service Providers

We may disclose personal information to vendors and service providers that perform services on our behalf, including providers of:

• E-commerce technology;

• Website hosting;

• SMS and messaging services;

• Payment processing;

• Data analytics;

• Customer support;

• Cloud storage;

• Fraud prevention;

• Shipping and fulfillment;

• Email marketing; and

• Other technology and operational services.

These providers may access personal information as necessary to perform services for us or provide functionality requested by you.

Business and Marketing Partners

Subject to applicable law and the SMS-specific limitations described above, we may disclose certain personal information to business and marketing partners to provide services, measure marketing effectiveness, personalize advertising, or advertise products and Services.

At Your Direction or With Your Consent

We may disclose information where you direct us to do so, request a particular integration or service, authorize disclosure, or otherwise consent.

Corporate Affiliates

We may disclose information within our corporate group or to affiliates where appropriate for legitimate business purposes, subject to applicable law.

Business Transactions

We may disclose personal information in connection with a merger, acquisition, financing, bankruptcy, sale of assets, reorganization, or similar corporate transaction or proposed transaction.

Legal and Safety Reasons

We may disclose information where we reasonably believe disclosure is necessary to:

• Comply with law or legal process;

• Respond to subpoenas, warrants, court orders, or government requests;

• Enforce our agreements;

• Investigate unlawful conduct;

• Prevent fraud or security threats; or

• Protect our rights, property, customers, employees, or others.

SMS-Specific Limitation

Notwithstanding the disclosure practices described above, text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

This restriction does not prohibit disclosure to telecommunications providers, aggregators, messaging providers, and other service providers that process such information as necessary to provide and support our text messaging Services.

Categories of Personal Information Disclosed

Depending on how you interact with the Services, we may disclose the following categories of personal information for legitimate business purposes:

• Identifiers, such as name, email address, telephone number, IP address, shipping address, and billing address;

• California Customer Records information, such as contact and account information;

• Commercial information, such as products purchased, products viewed, cart activity, order history, and shopping preferences;

• Internet or electronic network activity, such as Usage Data;

• General geolocation information derived from an IP address or similar technology;

• Communications and customer service information; and

• Inferences or preferences generated from your interactions with the Services.

Recipients may include service providers, payment processors, e-commerce providers, fulfillment providers, analytics providers, advertising and marketing partners, and other vendors described in this Privacy Policy.

Text messaging originator opt-in data and consent are excluded from disclosures to third parties or affiliates for their own marketing or promotional purposes, except for providers necessary to operate the text messaging Services as described above.

Sale and Sharing of Personal Information

Certain privacy laws define the terms "sale" and "sharing" broadly and may classify some disclosures of personal information for advertising purposes as a "sale" or "sharing," even where no money is exchanged.

Where applicable, we may have disclosed or "shared" the following categories of personal information with advertising or marketing partners for cross-context behavioral advertising or similar marketing purposes:

• Identifiers, such as name or email address;

• Commercial information, such as products or services viewed or purchased; and

• Internet or other electronic network activity, such as Usage Data.

Where required by applicable law, you may have the right to opt out of such sale or sharing.

We do not sell or share text messaging originator opt-in data or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

Sensitive Personal Information

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you except as permitted by applicable law.

Where we process information that qualifies as sensitive personal information under applicable law, we use it only for purposes reasonably necessary and proportionate to provide the Services, process transactions, maintain security, comply with law, or for other permitted purposes.

Third-Party Websites and Services

The Site may contain links to websites, platforms, services, or applications operated by third parties.

If you follow a link to a third-party service or interact with functionality provided by a third party, that third party's privacy practices may apply to information you provide directly to it.

We do not control and are not responsible for the privacy, security, accuracy, or practices of third-party websites or services.

We encourage you to review the privacy policies and terms of any third-party service you use.

Children's Privacy

The Services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so that we may take appropriate action.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age as those terms are defined under applicable privacy law.

Data Security

We use administrative, technical, and organizational safeguards designed to protect personal information.

However, no security system, transmission method, or storage technology is completely secure, and we cannot guarantee absolute security.

Please avoid sending highly sensitive or confidential information to us through insecure communication channels.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information may depend on factors including:

• Whether you maintain an account with us;

• Whether the information is necessary to provide the Services;

• Our contractual obligations;

• Legal, tax, accounting, or regulatory requirements;

• Fraud prevention and security needs;

• The need to resolve disputes; and

• The need to enforce our agreements.

Different categories of information may be retained for different periods.

Your Privacy Rights

Depending on where you reside and subject to applicable law, you may have some or all of the following rights regarding your personal information.

Right to Know or Access

You may have the right to request information about the personal information we collect, use, disclose, sell, or share about you and to obtain access to that information.

Right to Delete

You may have the right to request deletion of certain personal information we maintain about you, subject to legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Portability

You may have the right to obtain a portable copy of certain personal information.

Right to Opt Out of Sale or Sharing

Where applicable, you may have the right to direct us not to sell or share personal information for certain advertising purposes.

Right to Restrict Certain Processing

Depending on applicable law, you may have the right to restrict or limit certain uses of personal information.

Right to Withdraw Consent

Where our processing relies on your consent, you may have the right to withdraw that consent.

Withdrawal of consent does not affect the lawfulness of processing performed before withdrawal.

Right to Appeal

Where applicable, you may have the right to appeal our decision regarding a privacy request.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Exercising Your Privacy Rights

You may exercise applicable privacy rights through mechanisms made available on our Site or by contacting us using the information provided below.

We may need to verify your identity before completing certain requests. Verification may require information such as your email address, telephone number, account information, order information, or other information reasonably necessary to confirm your identity.

Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf. We may require proof that the agent is authorized to act for you and may also require you to verify your identity directly with us.

We will respond to verified requests within the time required by applicable law.

Communication Preferences

Email

You may unsubscribe from promotional emails by using the unsubscribe mechanism provided in our marketing emails.

Even if you opt out of promotional email communications, we may continue sending non-promotional communications relating to orders, accounts, transactions, customer service, security, or other administrative matters.

Text Messages

You may opt out of promotional text messages by replying STOP.

For assistance, reply HELP or contact support@looseygoosey.com.

Opting out of marketing text messages does not necessarily prevent us from sending non-marketing communications that are permitted by law, including communications that you specifically request or certain transaction-related communications.

Complaints

If you have questions or concerns regarding our privacy practices, please contact us using the information below.

Depending on where you reside, you may also have the right to appeal a decision we make regarding your privacy request or file a complaint with an applicable privacy or data protection authority.

International Users

If you access the Services from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

Where required by applicable law, we use legally recognized mechanisms for international transfers of personal information.

For transfers of personal information from the European Economic Area, United Kingdom, or other jurisdictions requiring appropriate safeguards, such mechanisms may include applicable Standard Contractual Clauses, adequacy decisions, or other legally recognized transfer mechanisms.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, your personal information, or the Loosey Goosey text messaging program, or if you would like to exercise an applicable privacy right, please contact us at:

Loosey Goosey LLC
4647 Laurel Canyon Blvd, #03
Los Angeles, CA 91607
United States

Email: hello@looseygoosey.com

SMS Program Support: support@looseygoosey.com