Terms of service – Loosey Goosey

Terms of service

Terms of Service

Last updated: August 13, 2026

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED BELOW, YOU AND LOOSEY GOOSEY LLC AGREE TO RESOLVE DISPUTES THROUGH INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT, AND YOU WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR HAVE A JURY DECIDE YOUR CLAIM.

These Terms of Service ("Terms") govern your access to and use of www.looseygoosey.com (the "Site"), your purchase or use of products and services offered by Loosey Goosey LLC, and your interactions with certain related services, including our text messaging program.

"Loosey Goosey," "we," "us," and "our" refer to Loosey Goosey LLC.

By accessing the Site, placing an order, creating an account, enrolling in a subscription, opting into services governed by these Terms, or otherwise using our Services, you agree to these Terms and our Privacy Policy.

If you do not agree to these Terms, you should not use the Site or Services.

Eligibility

You may not purchase products from or use Services requiring contractual consent unless you are at least 18 years old or otherwise have reached the legal age required to enter into a binding agreement in your jurisdiction.

You may not use the Site or Services if doing so would violate applicable law.

Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, technologies, or legal requirements.

The updated Terms will be posted on the Site with a revised "Last updated" date.

Changes will apply prospectively except where otherwise permitted by law. Where applicable law requires additional notice or consent for a particular change, we will provide that notice or obtain that consent.

Orders and Order Acceptance

When you place an order, you are making an offer to purchase the products identified in your order.

We reserve the right to accept or decline an order for any lawful reason, including product availability, pricing or listing errors, suspected fraud, payment issues, or limitations on quantities.

After you submit an order, we may send you an order confirmation. Unless otherwise indicated, acceptance of your order occurs when we confirm or process the order.

We reserve the right to cancel or limit an order before shipment. If we cancel an order after payment has been processed, we will refund the applicable amount.

If you need assistance with an order, contact info@looseygoosey.com as soon as possible. We cannot guarantee that an order can be changed or canceled after it enters processing or fulfillment.

Prices, Taxes, and Payment

Prices displayed on the Site are subject to change unless otherwise stated.

The price charged for an order will generally be the price displayed when the order is placed, subject to correction of obvious errors and applicable law.

Prices may not include taxes, shipping charges, or other applicable charges unless expressly stated.

You agree to provide current, complete, and accurate billing and payment information.

By submitting payment information, you represent that you are authorized to use the payment method provided and authorize us and our payment processors to charge the applicable amounts.

Payment methods available at checkout may change from time to time.

Subscriptions and Automatic Renewal

Certain Loosey Goosey products may be available through subscription or other automatic-renewal purchasing arrangements.

Automatic Renewal

When you enroll in a subscription, you authorize Loosey Goosey and its payment providers to automatically charge your selected payment method at the frequency, price, and other terms disclosed to you at the time you enroll, until you cancel.

The specific renewal frequency, quantity, price, discounts, and other subscription terms applicable to your subscription will be displayed before you complete enrollment.

Your subscription will continue until canceled unless otherwise expressly disclosed at signup.

Subscription Consent

Before enrollment, we will disclose the material automatic-renewal terms applicable to your subscription, including:

  • That the subscription continues until canceled;

  • The frequency of recurring shipments or charges;

  • The recurring price or the manner in which the price is determined;

  • Any minimum purchase obligation, if applicable; and

  • How to cancel.

By affirmatively enrolling in the subscription, you consent to the disclosed automatic-renewal terms and authorize recurring charges in accordance with those terms.

Cancellation

You may cancel your subscription at any time to prevent future renewals.

For subscriptions initiated online, we provide an online cancellation method through your customer account or another accessible online mechanism.

You may also contact us at hello@looseygoosey.com for assistance.

Cancellation applies to future renewals and does not necessarily cancel an order that has already been processed, charged, or submitted for fulfillment.

We will not require you to continue a subscription solely because you have not canceled a specified number of days before a future renewal, except to the extent necessary to address an order that has already entered processing or fulfillment.

Subscription Changes

Depending on the subscription options available, you may be able to modify your shipment frequency, quantity, products, delivery date, or other preferences.

Any changes will be subject to the terms presented when you make the change.

Price Changes and Notices

Subscription prices may change from time to time.

Where required by applicable law, we will provide advance notice of subscription price changes or material changes to automatic-renewal terms and information regarding how to cancel.

We will also provide renewal or recurring-subscription reminders where required by applicable law.

SMS and Text Messaging Program

By providing your mobile phone number and affirmatively opting into the Loosey Goosey texting program, you consent to receive text messages from or on behalf of Loosey Goosey at the telephone number you provide, in accordance with the consent presented to you at the time of enrollment.

Messages may include promotional and marketing communications, product announcements, offers, personalized recommendations, shopping assistance, cart or checkout reminders, customer service communications, and other messages you have agreed to receive.

Our texting program may also allow you to interact with Loosey Goosey through two-way messaging and, where available, make purchases or respond to offers through text messaging.

We may use automated technology and third-party service providers, including OneText, Inc., telecommunications providers, aggregators, and other vendors to operate and support the texting program.

Consent to receive promotional or marketing text messages is not a condition of purchasing any goods or services from Loosey Goosey.

Message frequency may vary. Message and data rates may apply according to your mobile service plan, and you are responsible for charges imposed by your carrier.

Opting Out

You may withdraw your consent to receive marketing text messages at any time.

You may opt out by replying STOP to a Loosey Goosey text message or by otherwise communicating a reasonable request that we stop sending marketing text messages.

After an opt-out request, you may receive a final message confirming that your request has been processed.

You will not receive further marketing messages unless you subsequently opt back in.

Help

For assistance with the text messaging program, reply HELP or contact:

support@looseygoosey.com

Your use of our text messaging program is also subject to our Privacy Policy.

Text-to-Buy and Purchases Through Messaging

We may offer functionality that allows customers to purchase Loosey Goosey products through text messaging or other conversational purchasing experiences.

When you affirmatively approve a purchase through such functionality, you authorize the applicable charge for the products, taxes, shipping, and other amounts disclosed to you in connection with that transaction.

Third-party technology and payment providers may facilitate these transactions and may process, tokenize, transmit, or store payment or transaction information according to their applicable terms and privacy practices.

A marketing SMS opt-in alone does not constitute authorization for a purchase. You must take the affirmative action required by the applicable purchasing flow before a transaction is submitted.

Orders made through text-to-buy functionality are otherwise subject to these Terms, including applicable shipping, return, refund, and subscription terms.

Shipping and Delivery

We will arrange shipment of products to the shipping address provided with your order.

Shipping and delivery estimates are estimates only unless we expressly state otherwise.

We are not responsible for delays caused by carriers, weather, events outside our reasonable control, incorrect delivery information supplied by the customer, or other circumstances permitted by law.

Risk of loss and title to purchased products pass as provided by applicable law and the shipping terms applicable to your order.

Returns, Refunds, and Satisfaction Guarantee

Loosey Goosey offers a 30-day satisfaction guarantee, subject to the terms of our applicable Return and Refund Policy.

Requests for eligible returns or refunds generally must be initiated within 30 days of the applicable shipment date by contacting hello@looseygoosey.com or using any return mechanism made available through the Site.

Additional conditions, exclusions, return shipping requirements, or refund procedures may be described in our Return and Refund Policy.

Where these Terms conflict with a specific Return and Refund Policy presented to you at the time of purchase, the more specific policy will govern to the extent permitted by law.

Nothing in these Terms limits any non-waivable rights you may have under applicable consumer protection law.

Product Information and Availability

We attempt to display product descriptions, photographs, ingredients, pricing, availability, and other information as accurately as reasonably possible.

However, we do not warrant that all Site content will always be complete, current, or error-free.

Product packaging, appearance, formulation, or other characteristics may change from time to time.

We reserve the right to correct errors and update information, subject to applicable law.

Health and Product Disclaimer

Information made available through the Site or Services is provided for general informational purposes and is not intended as medical advice, diagnosis, or treatment.

Loosey Goosey products are not intended to substitute for advice from a qualified healthcare professional.

You should consult an appropriate healthcare professional regarding questions about your individual circumstances, including before using a dietary supplement or similar product if you are pregnant, nursing, taking medications, have a medical condition, or have concerns about potential interactions.

You are responsible for using products in accordance with their labels, warnings, instructions, and applicable law.

Nothing on the Site should be interpreted as a representation that a product will diagnose, treat, cure, or prevent a disease unless expressly permitted by applicable law.

Product Reviews and User Content

If you submit a review, testimonial, photograph, comment, feedback, or other content to us, you represent that you have the right to submit that content.

You grant Loosey Goosey LLC a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, display, publish, modify, adapt, distribute, and otherwise use that content in connection with our business, marketing, Site, and Services, subject to applicable law.

We may remove or decline to publish content that we believe violates applicable law, these Terms, third-party rights, or our content standards.

Intellectual Property

The Site and its contents, including text, graphics, logos, product names, trademarks, designs, photographs, videos, software, and other materials, are owned by or licensed to Loosey Goosey LLC and are protected by applicable intellectual property laws.

Except as expressly permitted, you may not copy, reproduce, modify, distribute, sell, license, publicly display, or commercially exploit Site content without our prior written permission.

Prohibited Uses

You may not use the Site or Services:

  • For unlawful, fraudulent, or abusive purposes;

  • To infringe intellectual property or other rights;

  • To interfere with the operation or security of the Site;

  • To introduce malicious code;

  • To impersonate another person;

  • To submit false payment or account information;

  • To attempt unauthorized access to systems or accounts;

  • To scrape or extract Site data through automated means except where permitted by law or by us; or

  • In any manner that violates these Terms or applicable law.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE, SERVICES, AND PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, EXCEPT FOR EXPRESS WARRANTIES OR GUARANTEES THAT WE SPECIFICALLY PROVIDE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOOSEY GOOSEY LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

NOTHING IN THESE TERMS DISCLAIMS OR LIMITS RIGHTS THAT CANNOT LAWFULLY BE DISCLAIMED.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOOSEY GOOSEY LLC AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AFFILIATES, SERVICE PROVIDERS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, SERVICES, OR PRODUCTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING FROM OR RELATING TO A PRODUCT PURCHASE WILL NOT EXCEED THE AMOUNT YOU PAID TO LOOSEY GOOSEY FOR THE PRODUCT OR TRANSACTION GIVING RISE TO THE CLAIM.

THESE LIMITATIONS DO NOT APPLY WHERE SUCH LIMITATIONS ARE PROHIBITED BY LAW.

Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Loosey Goosey LLC and its officers, directors, members, employees, and agents from claims, liabilities, damages, losses, and expenses arising from your unlawful misuse of the Site or Services or your material violation of these Terms.

This provision does not require a consumer to indemnify Loosey Goosey for claims resulting from Loosey Goosey's own unlawful conduct where such indemnification is prohibited by law.

Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Except for disputes that qualify for small claims court or claims seeking certain forms of injunctive relief that cannot lawfully be required to be arbitrated, you and Loosey Goosey LLC agree that disputes arising out of or relating to these Terms, the Site, the Services, or purchases from Loosey Goosey will be resolved through binding individual arbitration rather than in court.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

Arbitration will be conducted on an individual basis. To the maximum extent permitted by law:

  • There will be no jury trial in arbitration;

  • The arbitrator, rather than a judge or jury, will resolve the dispute;

  • Neither party may participate in a class, collective, consolidated, or representative action in arbitration; and

  • The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that individual's claim.

Before initiating arbitration, the party seeking arbitration must send the other party written notice describing the dispute and requested relief and allow a reasonable opportunity for informal resolution.

A consumer may bring an individual claim in small claims court if the claim qualifies and remains on an individual basis.

If any portion of this arbitration provision is found unenforceable, the remaining portions will remain in effect to the extent permitted by law.

Because the selection of an arbitration administrator, rules, fees, venue, and any arbitration opt-out procedure can materially affect your rights, this arbitration section should be reviewed and completed by qualified counsel before you rely on it as your operative consumer arbitration agreement.

Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND LOOSEY GOOSEY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN ANY PURPORTED CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

Governing Law

Except to the extent governed by the Federal Arbitration Act or other applicable federal law, these Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Nothing in this provision deprives a consumer of mandatory protections available under the laws of the consumer's jurisdiction where those protections cannot lawfully be waived.

Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect, except where applicable law requires a different result.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

Assignment

You may not assign your rights or obligations under these Terms without our prior written consent.

We may assign these Terms in connection with a merger, acquisition, corporate restructuring, sale of assets, or other transfer of our business, subject to applicable law.

Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Subscription or Purchase Options Cancellation Policy, and other policies expressly incorporated by reference, constitute the agreement between you and Loosey Goosey regarding the matters they address.

Contact Information

Questions about these Terms may be sent to:

Loosey Goosey LLC
4647 Laurel Canyon Blvd, #03
Los Angeles, CA 91607
United States

General support: hello@looseygoosey.com
SMS support: support@looseygoosey.com